visitor id – contact tracing – Lynden Aged care

Imagine this scenario – a visitor to your facility, business, restaurant, bar, etc….testing positive to covid-19. The next action required could be an administrative nightmare or just a few mouse clicks from the visitor id app to produce a contact tracing report.

Lynden Aged Care had the foresight to install visitor id in March 2020 to register the contact details of anyone visiting Residents at their Melbourne Aged Care facility. The process was made simple via a touch screen tablet interface which recorded the name and contact details of family members and other visitors to their site. During May, three residents tested positive to COVID-19 prompting the Victorian health department to initiate contact tracing. A report was produced with a few mouse clicks and forwarded to the Public Health Registrar.

Download and install visitor id on a windows based tablet to have an immediate sign-in and reporting database for all visitors entering your premises.


Visitor Sign-in to an Aged Care Facility

We’ve had a lot of inquiries recently from Aged Care Facilities asking if they can add information and questions to our visitor sign-in software about COVID-19.

The answer is yes! and it can be done by adding information to the Conditions of entry sign-in screen or by including an information video during the sign-in process.

This can be setup in a matter of hours. For more information Contact us: or visit:

2020 COVID-19 – Visitor id

Visitor id software is not just a simple sign-in/out solution, it is can also play a role ensuring important information is communicated to visitors and contractors arriving at a facility. For example:

1) Have you traveled to an affected, at-risk area within the last 14 days? If “YES” – Please do not enter this facility and we advise a 14 day period of self-isolation.

2) Have you been unwell and have you sought medical attention for your condition? If “YES” – please speak to Security regarding your access to this site.

This type of information can be included during the sign-in process via a brief visitor safety induction or can be included in a more comprehensive WHS Induction for contractors via kwiklook online prior to the contractor arriving onsite.

For more information follow these links: and


Visitor Management

Here at Future IT, our aim has always been to provide a highly configurable system that will meet the needs of a wide range of business and facility management operations.

We’ve been continually adding functionality and improving the features of our kwiklook Facility Management Software and our standalone Visitor Management solution – visitor id.

The latest releases of both products have significant improvements and added features. Here’s one example:

For Visitor Management we’ve added a separate App for the purposes of managing evacuation events and to alert personnel of visitor arrival onsite. Personnel can also communicate directly from the App with visitors and contractors as they arrive onsite. The Mobile App is available on the Google Play Store and Apple App Store.

For more information contact us or click here: